Companies that Do Answer Their E-mail (and then some)
The
CD Connection
has great customer service. They bent over backwards to resolve a
defect that wasn't even their fault.
Circus Circus
management wrote me a very lengthy and constructive response
to my concerns about a negative experience that I had while in their
care. They copied every person who could possibly have had a
positive effect on the situation.
KPST, Channel 66
provided a totally personal response, gave me what I wanted, and more.
L.D. Brewer
himself made sure in advance that I would be a happy
microbroadcasting customer and then delivered the goods.
Nissan, USA
gave me surprising info about a yet to be announced product.
Ramsey Electronics'
webmaster gave me a literal Ph.D. disertation even though it was
probably his 470th e-mail of the day.